Reputaton management

e-bay: a peer-to-peer reputation management system

e-bay: a peer-to-peer reputation management system

Conall McDevitt has an interesting post up about CEO reputations:

“Communicating frequently with their employees. Certainly with their customers too, but not to forget their employees. At a time of uncertainty employees are hungry for information. CEOs need to take responsibility. Apologize if they are wrong. If they don’t know the answer, say they don’t know. We are just starting to see CEOs really being the face of the company.”

The CEOs of the Big 3 Auto Companies get a mention: Continue reading

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